} 5% OFF. Posted by . @media (max-width: 603px) { If not, our customer services team can help with arranging for your item to be collected. To make your returns or exchange process as smooth as possible, just follow these simple steps (your statutory rights are not affected): Remember that some items are excluded from our 30-day unwanted items return policy. +2774 999 9014 ; +2774 999 9014 ; sales@bargaindeal.africa Cancel Update. | Read 158,101-158,120 Reviews out of 277,523. . Get contact details, videos, photos, opening times and map directions. The quickest way to return your item is to take it to any one of our Toolstation stores. Print off and complete a Returns Form, and send your item to us at the address below: Refunds to debit and credit cards can take 3-5 working days. height: 42px; @media (max-width: 465px) { toolstation cancel order. All refunds will be made to the method of payment you used. we can check local availability, take payment and reserve it in another Toolstation store nearby - your order will be ready to collect from your selected store within 5 minutes. Yes you can. The app helps customers order over 22,000 products with real-time stock-availability. Youll need to return these items directly to the supplier, unused and in their original packaging, at your expense. If items arent in stock at your chosen store, they can be sent there directly from our warehouse. | Read 248,281-248,300 Reviews out of 279,620 Once signed in, the app can help customers find and order from over 22,000 products with real-time stock-availability. background-color: transparent; Redeem only one discount deal per transaction. all staff at tool station for great customer service I received today including David who was excellent at getting my order and helping me out . | Read 269,541-269,560 Reviews out of 278,549 Yes ordered some post hole diggers for Yes ordered some post hole diggers for a job it said next day collection, waited all day for confirmation ,never received confirmation, got in touch with toolstation to be told they haven't arrived, so had to cancel the job, cost me money, then requested a refund ,told I would get the refund in 3-5days ,what a joke very angry, I'll be using screwfix . Try clicking the link below it will ask your web browser to remove any Toolstation cookies (information your browser keeps about Toolstation.com). 2) For what can I use my customer account? . 5) How do I subscribe / unsubscribe from your newsletter and mailings? } Finance provided by PayPal Credit. If you would like a copy of your invoice for one of these orders, please Contact Us and well send it to you. The order confirmation stated that delivery should be next day (Friday) and had a tracking link to Parcelforce. Well have your order ready in 5 minutes if the store is open. Our customer services team will contact you as soon as we can provide a refund in store. With our tailored approach, we work alongside you in custom-building and delivering a bespoke benefits programme to suit both you and your staff. 2 wrong information for Saturday delivery phone Saturday after waiting untill 3pm .called toolstation and reply was no delivery on Saturday. Unit 1 Ore Lane Webchat: 8am - 6pm Monday-Friday / 9am - 5pm Saturday-Sunday. Get 5% off everything (sale included) with our exclusive Toolstation discount code. Order by 9pm Monday - Saturday for free next business day delivery on orders over 25. Non delivery, no information, no customer service at all. . You can find them on our After Sales Support page, and this can often be the quickest way to resolve the issue without the need for a repair. Online Ordering. @media (max-width: 603px) { Toolstation is one of the worst places I have ever worked. PLEASE NOTE REMOTE AREAS standard delivery is 2-4 days. Check out what 327,194 people have written so far, and share your own experience. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie . Youll receive your refund within 14 days of the returned item being collected. The seller has the right to modify or cancel this discount deal as it pleases. Toolstation UK @ToolstationUK. Please allow for an additional 1-2 days to receive your delivery. 22-24 Boulevard Royal L-2449, Luxembourg. Report review. Download our app - the easiest and quickest way to shop! Your items will be held at your selected Toolstation branch for 14 days, after which point, your order will be put back to stock and refunded automatically. Well let you know when your order is ready to collect and hold your items for 14 days. Get contact details, videos, photos, opening times and map directions. Read 8 reviews, get contact details, photos, opening times and map directions. For power tools, we have a fast and free service offered by our leading suppliers. DIN . If something hasnt quite gone to plan, please let us know. Please see if we are able to assist you through any of the options below, which include frequently asked Masslive Drug Bust, How To Exit Minecraft Without Saving Ps4, Please check our Store Locator page to be sure your local store is open before you visit. The following criteria need to be met: Within 14 days of your order, let the trade counter know. .secure-payment .container { Get contact details, videos, photos, opening times and map directions. The Vivup range and ways of working has appealed to all colleagues across all locations . Some products shipped direct from our suppliers may include specific return instructions. Do you agree with Toolstation's star rating? Download the Toolstation app now for instant access to the tools and equipment you'll need to tackle any trade or DIY job. Please provide the original order reference when returning the item. Next Business Day Only: When the item you want is not available at your chosen store, but is in stock in our warehouse, you can order it for Next Business Day collection. box-shadow: none; An unwanted item delivered directly from a supplier can also be returned within 30 days of delivery, however you cant return it to a store. Payment - FAQs . Redeem only one discount deal per transaction. Need help? Please see our Bank Holiday delivery schedule below and if you are collecting from a store please await your SMS before . We cant accept returns of bespoke or made-to-measure items unless theyre faulty. 1000 characters limit. Your order will be ready at the nearby store in 5 minutes (as long as its open). Terms and conditions apply. Place your order at Toolstation.com 7 days a week, and travel to store once your collection confirmation is received by email or text message. The Vivup range and ways of working has appealed to all colleagues across all locations . A shambles! Items that are available to collect from your chosen store will show a Collection button. for each of these topics. 2022 Diamond 'A' Motel | All Rights Reserved. I have been working here since October 2020 as a stop gap between jobs during the Covid pandemic. Report review. } I could not even cancel the order, and as the missing item was holding up work progress, I was well and truly stuffed. Secure shopping Have you tried calling our Supplier Helplines? Toolstation S-Line. Yes, unless the item has been delivered directly from one of our suppliers or youve ordered through our eBay marketplace. Terms and conditions apply. 1000 characters limit. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . Do you agree with Toolstation's star rating? } The seller has the right to modify or cancel this discount deal as it pleases. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. Sean Flynn Grandson Of Errol Flynn, Before then, they always return false. } For a quicker response, visit your local store or use our Chat service. I have been working here since October 2020 as a stop gap between jobs during the Covid pandemic. . Pelonis Air Conditioner Reviews, If you want to track your delivery, please visit the Parcelforce website and enter your tracking number. Has the 30-day period passed? Download our app - the easiest and quickest way to shop! } 1) What can I expect to pay for shipping? Our speedy Click & Collect service is still one of the fastest ways to buy from us, saving you valuable time. .secure-payment .we-accept span.panel { Do you agree with Toolstation's star rating? height: 38px; For faulty goods reported after six months, you must be able to show that the fault was present when delivered to you. We can also provide access and cards for your employees to make things easier for your business. Cant get to a store? Print off and complete a Returns Form, and send your item to us at the address below: Toolstation Youll receive a confirmation email to the email address you used to place your order. Once youre signed in, you can also visit Reset My Password if you want to change it. } Northamptonshire Print off and complete this Returns Form to return your item to the address below: Toolstation width: 75px; I ordered 4 items from Toolstation, my second online order. Report review. Contact us using the form below, and well get back to you within 7 days. } | Read 279,541-279,558 Reviews out of 279,558 Answer.. come on Monday. Please follow the instructions on this card to rearrange delivery or to collect your items. all staff at tool station for great customer service I received today including David who was excellent at getting my order and helping me out . 1. } NN18 8ET. Theres no charge for faulty items being collected, and you cant return bespoke or made-to-measure items unless they are faulty. Just bring that along to the store when you come to collect your items. Our stores are unable to accept the return of any items delivered directly from a supplier. .secure-payment .we-accept, .secure-payment .secure-payments { box-shadow: none; Thursday 29th Oct. 2020, I visited Toolstation, Kidderminster, Worcester Road, to purchase an Ebb + Flo Kitchen Mixer Tap 39.98 and two valves. To cancel manual orders or move orders to the Cancelled status without affecting the order in the selling channel: Find Toolstation in Worcester, WR4. Toolstation Penrith is open seven days a week, from 7am to 8pm Monday to Friday, 7am to 7pm Saturday and 9am to 4pm Sundays. Download our app - the easiest and quickest way to shop! Sunday 8. The app helps customers order over 22,000 products with real-time stock-availability. Catalogue. If theres an account matching the email address youve provided, youll be emailed a link to reset your password. For items being delivered direct from the supplier, we may need to contact them to confirm whether your order can be cancelled. 6) What happens if I cant pick up my delivery? The address is Toolstation, Unit 1 Ore Lane, Geddington Rd, Corby, Northamptonshire, NN18 8ET. width: 75px; 22-24 Boulevard Royal L . Simply log in and go to My Account, then select Account Preferences. We are currently unable to deliver outside of mainland UK from Toolstation.com. Our stores cant accept returns of faulty items delivered directly from a supplier. width: 75px; View Jobs at Toolstation. We can cancel your order for age-restricted items if we have good reason to believe you do not meet the relevant age restriction. You can check availability of items in your local stores online, then place your order and pay. height: 42px; 1 March. .secure-payment .we-accept, .secure-payment .secure-payments { Terms and conditions apply. Once signed in, the app can help customers find and order from over 22,000 products with real-time stock-availability. width: 75px; All refunds will be made to the method of payment you used. Where available, youll also receive the name of the driver and a link to live tracking so you can follow your parcels progress. Order by 8pm Weekdays and 4pm Weekends for next day delivery. .trolley-totals .we-accept span.panel img { Order by 8pm Weekdays and 4pm Weekends for next day delivery. }. Next Business Day Delivery is FREE when you spend 25 or more. box-shadow: none; height: 38px; In addition, a despatch confirmation will be sent for delivery to home orders.