The Customer First Improvement Plan was in October 2019 presented to the same committee. What's the least amount of exercise we can get away with? is it causing any other problems or damage? Mr Evans, responsible for housing, said estate management teams were in place to carry out work more quickly and deal with complaints. 1 talking about this. Find out who your local councillor is along with their contact information here, You can view our call charges information here, Find out what our current or past consultations are here, information about the 150 cost of living support scheme, Social Services Comments, Compliments and Complaints. "The housing service accepts this and has put in place training for customer relations for all staff. Show this thread. The Council will ensure that it provides a repairs and maintenance service in Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. the best time for someone to come and look at the problem. Powys County Council Housing Services They represent public interest as well as individuals living within the ward in which he or she has been elected to serve a term of office. Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. Tenant services manager Andy Thompson admitted that grass cutting by one contractor had been "awful", and the work would now be done by council staff. Newtown, Powys Wales. window.__8x8Chat={uuid:"script_318182537628601a24d4a38.51109428",tenant:"cG93eXNjb3VudHljb3VuY2kwMQ",channel:"Housing Chat English",domain:"https://vcc-eu11.8x8.com",path:"/. Before you fill in the form, check to see whether the repair is your responsibility or is something that is planned to take place. The cookies collect information in a way that does not directly identify anyone. Our Customer Charter sets out our expected service standards. The BBC is not responsible for the content of external sites. For more information on how these cookies work, please see theList of cookies used on this website. Necessary cookies enable core functionalitysuch the website login. Powys achieved WHQS compliance in December 2018. A second survey by the council itself of people who had contacted the housing department with issues gathered 68 responses, according to the Local Democracy Reporting Service. The site will not function properly without these cookies, and they can only be disabled by changing your browser preferences. You may do so by telephoning the Housing Repairs on 08081 68 56 52 between 8am and 5pm, Monday to Friday writing to the Maintenance Manager, Housing Services, Council Offices, Llangefni, Anglesey, LL77 7TW The cookies collect information in a way that does not directly identify anyone. The surface of the BOAT BD1047. This form can be used to report non-urgent repairs.For emergency repairs such major pipe leaks, total power failure, serious roof defects, lightning, storm, or flood damage, blocked or broken toilets, broken soil pipes please call 01597 827464. For more information on how these cookies work, please see theList of cookies used on this website. Repair and maintenance work on Powys County Council buildings and schools is undertaken by the Corporate Maintenance Team. They will only contact you if they need to, this is to make sure resources can be directed elsewhere to help other customers who require emergency assistance. ContactsEmail: powys-repairs@powys.gov.ukPhone:01597 827464Address:PowysCounty Hall,Spa Road East, Llandrindod Wells,Powys LD1 5LGFeedback about a page here. Remember to keep your login details somewhere safe so you are able to log in and update your circumstances as and when you need. This is provided through a combination of the following : Rental Accommodation Schemes (RAS), Housing Assistance (HAP), Long term leased Units, Voluntary & Co-operative Housing, Traveller Accommodation . Feb 1977 - Dec 199619 years 11 months. The site will not function properly without these cookies, and they can only be disabled by changing your browser preferences. The BBC is not responsible for the content of external sites. POWYS COUNTY COUNCIL Responsible for the day-to-day delivery of a comprehensive asset management service for all homes and housing assets in the assigned area, including: Overseeing and. For corporate buildings the number is 01597 826766, For emergency out of hours - 01597 826766. Plumber (Housing) new Powys County Council3.5 Newtown 27,852 - 29,439 a year Full-time+1 Monday to Friday Additional job details Driving Licence Hiring multiple candidates Domestic plumbing to councilhousing stock. Deaf and speech impaired residents can now contact the council using the Relay UK service. Managers say more work is now being done by staff employed by the council. Please do not use this form to report emergency repairs. For more detailed information, please see theList of cookies used on this website. The move comes as part of the Social Housing (Regulation) Bill which will give the Regulator of Social . For more information on how these cookies work, please see theList of cookies used on this website. Liberal Democrat councillor David Selby from Newtown asked why contractors were brought in from towns such as Dudley in the West Midlands and Aberystwyth for some jobs, rather than staff in Powys. The cookies collect information in a way that does not directly identify anyone. When you become top of the waiting list, you will be contacted by the housing provider (Powys County Council or one of the Housing Associations), either by telephone, text or email. AOC under investigation for Met Gala dress, Canadian grandma helps police snag phone scammer, The children left behind in Cuba's exodus, Mother who killed her five children euthanised. Please do not use this form to report emergency repairs. Council house fears over builders' future, Xi Jinping's power grab - and why it matters, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, The children left behind in Cuba's mass exodus, Snow, Fire and Lights: Photos of the Week. Powys County Council has about 5,400 council houses Hiring local workers to cut grass and maintain council houses could increase tenant satisfaction, Powys council bosses have said.. Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. We encourage people to follow us and we post information about our work that we think our followers will find interesting. Link to ' Powys County Council ' homepage. Content may be out-of-date, and links to other pages might not work. The cookies collect information in a way that does not directly identify anyone. We can also provide details of the approved installers who are able to carry out your preferred improvements directly. Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. Read about our approach to external linking. The site will not function properly without these cookies, and they can only be disabled by changing your browser preferences. Local Councillors are elected by the community to decide how the council should carry out its various activities. Providing technical guidance, professional advice and direction to Housing Quality Officers, Housing Standards Officers, Housing Technicians, contractors and Council tradespeople to support. Head of housing Nina Davies told a scrutiny committee: "Both surveys show a level of customer satisfaction below desirable levels. Cabinet member James Evans admitted to delays in fixing problems, as councillors asked why contractors were being hired from outside the county. The Housing Ombudsman has found double severe maladministration at a social housing group after it left a resident with maggots falling from the kitchen ceiling due to dead rats, mould growing on the walls and various other repairs failures. Necessary cookies enable core functionalitysuch the website login. Repairs Co-ordinators and 32 Operatives. Contact the Housing Ombudsman if you and your council still cannot resolve the problem. Powys County Council Housing Service (the Council) is committed to providing an effective repairs and maintenance service to ensure high levels of resident satisfaction and to protect the value of its housing stock. Content may be out-of-date, and links to other pages might not work. like Powys, retained their council housing stock and consequently play a role in the direct provision of affordable, good quality homes . Read about our approach to external linking. Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. ",buttonContainerId:"__8x8-chat-button-container-script_6139784096203e1176127c6.32304212",align:"right"},function(){var t=document.createElement("script");t.type="text/javascript",t.async=!0,t.src=window.__8x8Chat.domain+window.__8x8Chat.path+"/CHAT/common/js/chat.js";var n=document.getElementsByTagName("script")[0];n.parentNode.insertBefore(t,n)}(); Find service phone numbers and email addresses. Welcome to Homes in Powys. Any calls which are not classified as a priority will be dealt with on the first morning the offices reopen after the weekend or Bank Holidays. They will only contact you if they need to, this is to make sure resources can be directed elsewhere to help other customers who require emergency assistance. Search Remote Jobs Showing Powys County Council Jobs (1 - 10 of 4) All; Full Time; Part Time; Remote new ; Gigs; Internship new ; Relevance . All out-of-hours emergencies, including housing repairs, can now be reported on the Delta Wellbeing website www.deltawellbeing.org.ukPlease provide as much information as possible so that advisors can action your emergency without any delay. We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. If you have an emergency such as repairs or homelessness and need to contact us when our offices are closed after 5pm or on weekends or bank holidays, please call 01597 827464. This form can be used to report non-urgent repairs. Email: powys-repairs@powys.gov.uk Phone: 01597 827464 Address: Powys County Hall, Spa Road East, Llandrindod Wells, Powys LD1 5LG Feedback about a page here Useful Pages Our repair. About half of tenants were happy with repairs and maintenance, according to a survey of more than 700 people. Welsh Housing Quality Standard (WHQS) to be eligible for the annual Major Repairs Allowance (MRA) Grant (currently for Powys 3,699,000). "The housing service accepts this and has put in place training for customer relations for all staff. If you need to make any changes or update your application, you can log in here. Common Allocations Scheme Summary Leaflet, Homes in Powys - Properties by type and number of bedrooms, https://www.facebook.com/Powys-County-Council-Housing-Services, Housing Strategies, Policies and Standards. Longhurst Group provides more than 24,000 homes across the Midlands and the East of England. Managers say more work is now being done by staff employed by the council. A check in by the power of technology at our site in Sarn where we're building new affordable homes for Powys County Council. auto repair shops tow service tires auto parts body shops car dealers. Explain in the 'Details' section of the form: The more clearly you explain your problem, the quicker we can respond. Necessary cookies enable core functionalitysuch the website login. For more information on how these cookies work, please see theList of cookies used on this website. For more detailed information, please see theList of cookies used on this website. Necessary cookies enable core functionalitysuch the website login. "Those people employed to cut the grass will not be laid off in winter, they will go around doing work like tidying paths and fixing hedges," he added. Liberal Democrat councillor David Selby from Newtown asked why contractors were brought in from towns such as Dudley in the West Midlands and Aberystwyth for some jobs, rather than staff in Powys. Recent Investigations Outcomes Objectivity and propriety : Powys County Council Report date 22/02/2023 Subject CODE - Objectivity and propriety Outcome CODE Case ref number 202101250 Report type CODE - Referred to Adjudication Panel for Wales Relevant body Powys County Council View report You can use the loan to pay for work to make your home warm, safe and secure. Information and advice for adult care and support. Being a proactive member of the Housing Quality Team, delivering an effective, customer focused asset management service, undertaking a full range of building surveying, asset and estate management duties and responsibilities to maintain and improve the Council's housing assets across Powys. We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. Read about our approach to external linking. The BBC is not responsible for the content of external sites. Powys County HallSpa Road EastLlandrindod WellsPowysLD1 5LG. If you have any building concerns or wish to notify a building defect or request a repair on Corporate Building and Schoolsplease contact: For corporate buildings the number is 01597 826766. Housing Contacts Contacts Email: housing@powys.gov.uk Phone: 01597 827464 Facebook: https://www.facebook.com/Powys-County-Council-Housing-Services Feedback about a page here Share this. Customer Service points and council offices, You can make any comments, compliments or complaints you may have about any of our services (excluding Social Services) here, You can make any comments, compliments or complaints you may have about our Social Services department here, Find all contact details for every service area within the Council here. We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. Powys County Council's Housing Service (the Council) aims to improve and maintain its housing stock to at least Welsh Housing Quality Standard (WHQS). Cyngor Sir Powys County Council Impact Assessment (IA) . ",buttonContainerId:"__8x8-chat-button-container-script_318182537628601a24d4a38.51109428",align:"right"},function(){var t=document.createElement("script");t.type="text/javascript",t.async=!0,t.src=window.__8x8Chat.domain+window.__8x8Chat.path+"/CHAT/common/js/chat.js";var a=document.getElementsByTagName("script")[0];a.parentNode.insertBefore(t,a)}(); New law affecting tenants and landlords - Renting Homes (Wales) Act 2016. If you have an emergency such as repairs or homelessness and need to contact us when our offices are closed after 5pm or on weekends or bank holidays, please call 01597 827464. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Powys, United Kingdom. General repair enquiry, Ask about an existing repair The BBC is not responsible for the content of external sites. By completing your application online, you will have the freedom to report any changes to your circumstances, check the banding of your application or request to close your application through your own online account at any time. Your right to repairs - Powys County Council You can get some small, urgent repairs done (up to the value of 250) if they are likely to affect your health, safety or security. The Secretary of State for Levelling Up, Housing and Communities announced yesterday (26 February) that social housing managers must gain professional qualifications under new rules to "protect residents and raise standards in the sector". Tenant services manager Andy Thompson admitted that grass cutting by one contractor had been "awful", and the work would now be done by council staff. . Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. Content may be out-of-date, and links to other pages might not work. Housing and local services Council housing and housing associations Request a repair to a council property The council has to fix urgent problems in council owned homes which could. About half of tenants were happy with repairs and maintenance, according to a survey of more than 700 people. Cymraeg. Housing Ombudsman info@housing-ombudsman.org.uk Telephone: 0300 111 3000 Find out about call charges. Can Nigeria's election result be overturned? Just under two-thirds of tenants - 65% - were satisfied overall with housing services, according to the telephone survey by Beaufort Research. For more detailed information, please see theList of cookies used on this website. Oct 2010 - Oct 20144 years 1 month. Deaf and speech impaired residents can now contact the council using the Relay UK service. 2 Rental charges 3 Rechargeable repairs 4 Leasehold flats charges 5 Former occupier debt 6 Other charges and garage rents 7 Writing off debt 8 Equalities 9 Reviewing decisions . We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. Found in: Talent GB - 1 day ago. The site will not function properly without these cookies, and they can only be disabled by changing your browser preferences. The site will not function properly without these cookies, and they can only be disabled by changing your browser preferences. "These will be people committed to Powys.". Housing Renewals & Enforcement Manager. The Housing Directorate aims to facilitate the provision of suitable, quality and cost-effective accommodation and housing support. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. comprising public sector bodies in . Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Powys County Council @PowysCC . Housing and Land; Ask for a council housing repair . As Head of Housing Property & Strategic Projects I lead Carmarthenshire County Council's housing-focused property team providing the following services: . Mid and West Wales Fire and Rescue Service will be carrying out safety checks on electric blankets at locations in North and South Powys this autumn. If we do not do your repair in time, you can insist that another contractor does the work. Job description Main Purpose of Post Responsible for the day-to-day delivery of a comprehensive asset management service for all homes and housing assets in the assigned area, including:Overseeing and quality assuring reactive repairs and maintenance . Necessary cookies enable core functionalitysuch the website login. 2.3 The HRA borrows to fund capital works such as the new build and improvement programmes. Any calls which. If you've asked for a repair which is a 'qualifying repair', we'll arrange for the work to be done within the set time, and will send you a copy of the repair notice we send to the contractor. Powys County Council. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. what the cause of the problem is (if known), where it is: inside or out, upstairs or down. There are a number of ways to report a repair to your Council property or communal area (if you live in a block of flats). housing officer at Powys County Council Greater Swansea Area. Powys County Council has about 5,400 council houses Hiring local workers to cut grass and maintain council houses could increase tenant satisfaction, Powys council bosses have said.. We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. Powys achieved WHQS in December 2018. I have 20 years experience of working in Welfare Benefits and held a variety of roles ranging from Filing clerk to Information Officer where I enjoyed giving presentations to outside organizations . "Those people employed to cut the grass will not be laid off in winter, they will go around doing work like tidying paths and fixing hedges," he added. Available throughout the Powys County Council Area Fully Guaranteed Installations Qualified, Registered and Approved Installers. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information on how these cookies work, please see theList of cookies used on this website. Social rented housing, provided by Powys County Council and housing associations. For more information on how these cookies work, please see theList of cookies used on this website. For emergency repairs such major pipe leaks, total power failure, serious roof defects, lightning, storm, or flood damage, blocked or broken. Content may be out-of-date, and links to other pages might not work. School Essentials Grant (formerly known as Pupil Development Grant - Access) - Powys County Council. Housing Renewals & Enforcement Manager for Private Sector Housing County Wide & Specialist Housing Environmental Health Officer covering Breconshire. This page is intended for Powys County Council tenants to engage with housing services.It will be monitored daily and. Mr Evans, responsible for housing, said estate management teams were in place to carry out work more quickly and deal with complaints. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. If you wish to join our Common Housing Register, you can submit a housing application online via our Homes In Powys page. General Repairs Enquiry Just under two-thirds of tenants - 65% - were satisfied overall with housing services, according to the telephone survey by Beaufort Research. Latest news: Repairs on Bleddfa byway completed A byway in mid Powys has been repaired after badger activity left significant damage, Powys County Council has said. On this website, you can explore the different housing options available in Powys. If you have any building concerns or wish to notify a building defect or request a repair on Corporate Building and Schools please contact: Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. Necessary cookies enable core functionalitysuch the website login. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Read about our approach to external linking. b. Council house fears over builders' future, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The cookies collect information in a way that does not directly identify anyone. Welcome to the official Facebook page for Powys County Council. Any calls which are not classified as a priority will be dealt with on the first morning the offices reopen after the weekend or Bank Holidays. For more detailed information, please see theList of cookies used on this website. The site will not function properly without these cookies, and they can only be disabled by changing your browser preferences. Powys County Council has about 5,400 council houses. If you have an emergency such as repairs or homelessness and need to contact us when our offices are closed after 5pm or on weekends or bank holidays, please call 01597 827464. The cookies collect information in a way that does not directly identify anyone. This includes work normally accepted within the building industry as that of an Croeso i Wefan Cyngor Sir Powys. Damp, mould and condensation are common problems all year round but can be a lot worse in winter. For more detailed information, please see theList of cookies used on this website. "Local caretakerswill be able to pop to builders' merchants and pick things up, fix things and it's sorted, rather than having to go through the housing [phone] line asking for this and that to be repaired and having to wait," he said. Powys County Council Housing Services Your device is offline, and you are viewing the page as it appeared the last time you accessed it on this device. Content may be out-of-date, and links to other pages might not work. If you have problems logging in, please email housing@powys.gov.uk, ContactsEmail:housing@powys.gov.ukPhone:01597 827464Facebook:https://www.facebook.com/Powys-County-Council-Housing-ServicesFeedback about a page here. CYNGOR SIR POWYS COUNTY COUNCIL Housing Services Income Collection and Recovery Policy Version For Portfolio Holder decision (17-11-2016) Reference POL LL Income. The information will help you decide which is the best way for you to find a home. South Cork, Housing Dept, Cork County Council, Floor 4, County Hall, Cork. Necessary cookies enable core functionalitysuch the website login. Find out what to do to prevent these problems, or stop them from getting worse Get help with damp,. She said a new "Love where you live" approach was taking shape as part of a review of processes at the authority, which has about 5,400 council houses. She said a new "Love where you live" approach was taking shape as part of a review of processes at the authority, which has about 5,400 council houses. what the cause of the problem is (if known), where it is: inside or out, upstairs or down. General repair enquiry, Ask about an existing repair One number for children and families for information and support. Welcome to Powys County Council. Powys County Council Powys. A second survey by the council itself of people who had contacted the housing department with issues gathered 68 responses, according to the Local Democracy Reporting Service. About you: The right person will: Be Organised and committed to delivering good customer service. For more detailed information, please see theList of cookies used on this website. Housing Strategies, Policies and Standards, Scheduled improvements to your council house.