Please keep these available for check-in. Several spelled out limitations to their services, such as Skype and others, so its important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise. If you are looking to save money, perhaps you forego the cruise ship internet completely and wait until you go ashore. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Prior to boarding, you will pass through a security checkpoint. A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Whether you want to post selfies to Facebook or check out your ship's dinner menus on your iPhone, you'll likely be covered. Were you both logged in to the Navigator using credentials of the person whose name the booking was under? The bed can be converted upon request to 2 twins if full compliance is not needed. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. SOLAS, which is regularly updated, establishes standards for constructing, equipping, manning and operating all passenger and cargo ships. Royal Caribbeans VOOM packages can be confirmed pre-cruise, through the Pre-Cruise Planner tool or while onboard. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. All of the extras included in the package for six- to nine-day cruises, PLUS an additional $100 shore excursion or tour credit ($200 per guest total). Known for some of the most spacious and comfortable ships at sea, award-winning service, five star dining, extensive activities and enrichment programs and compelling worldwide itineraries. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. All of this occurs under a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. You can print your boarding pass after Online Check-In is complete. Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Attn: Cash Applications However, if such devices are determined to pose a hazard they will be confiscated. These plans include the Social WiFi plan, the Value WiFi plan, and the Premium WiFi plan. service of alcoholic beverages to intoxicated guests. Tickets are nontransferable and name changes are not allowed. Be sure to check your online cruise planner for the exact pricing of internet packages on your cruise. There's so much to see and do onboard. If this happens, try closing and reopening the browser. Changes to the air booking may require cancellation and rebooking of flights at the current available rate. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. All of our crew are appraised by a senior officer at the end of each sailing assignment. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. (Remember that checked baggage might not be accessible at all times.) Q Is information regarding what I should know before I depart for my cruise still available with Express Documents? Norwegians services onboard are offered in internet cafes onboard, with some stateroom access on certain ships. EZpay gives you the flexibility to pay for your cruise at your own pace. Local Sales Taxes Applied where required. Holland America Line has laundry service, dry cleaning and pressing service on all ships. Agency fees of any nature are a matter to be decided on solely by the agency and guests. Powered by Invision Community. The price varies by the type of plan and the cruise line. Air prices are nonrefundable (no money back). Traveling to Canada Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Package), or $11 or less (Signature Beverage Package). A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. NOTE: CPP Standard is available to all guests, regardless of residency. For some background and tips, here's everything you need to know about internet at sea. Radar to precisely locate other vessels along our path. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Furthermore, every senior officer inspects their area of responsibility on a regular basis. Other health-related information can be found on the CDC Travelers' Health page. (Access the most popular social websites and applications. 2 Not all suites within each category feature accommodations for extra guests. A Holland America Line has gone voucher-less for most services. Savings: Our Flexible Fares are competitively priced and often lower than pricing found on other sites with added benefits not found elsewhere. As such, minors may not be left unsupervised on board the ship. Below is a rundown of what the major cruise lines offer for internet and phone service. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. The number of Dressy Nights on your cruise depends upon the duration of the voyage. A You will receive any necessary luggage tags for your land tour while on your tour. For bookings made in the United Kingdom, Gibraltar, Ireland, Guernsey, Jersey and Isle of Man, submit written cancellations to Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST or Enquiries@hollandamerica.co.uk. A We recommend that you arrive at the pier approximately three (3) hours prior to ship departure time to allow sufficient time for pier-side check-in. Are you ready to embark on your journey to sea the world, one port at a time? Letters and postcards may be mailed from the ship while in ports of call. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola Freestyle program with more than 100 unique Coca-Cola flavors available. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. With Celebrity, Premium Wi-Fiis the top-tier package you can add to your cruises on Celebrity for near-constant coverage while cruising. Of all the fascinating places you can visit on a Holland America cruise ship, none rejuvenates and relaxes like the Greenhouse Spa & Salon, featuring heavenly beauty and wellness rituals. May 05, 2021 7 min read. Has anyone used the premium package while in the Inside Passage to do a proctored self-COVID test? I see the price list in the forum but nothing about what each package offers. 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Using a Mobile Phone, 5 Trends in Onboard Cruise Ship Technology, Voom Internet on Royal Caribbean's Harmony of the Seas, Norwegian Cruise Line Internet Packages and Prices, Connecting at Sea: Internet and Phone Use Onboard Your Cruise (Photo: tolotola/Shutterstock), P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. You may print selected pages or the entire Express Docs form. When will my Express Docs show a stateroom number? Children 16 or older are also required to have a photo ID. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". Fully Accessible The Premium packagelets you connect up to 4 devices with a usage limit of 6GB. If cost factors dictate the need for fare increases, Holland America Line may do so at any time prior to departure. Viewing Your Air Itinerary Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. With the changes we have made we aim to improve guests digital experiences compared to prior cruises aboard Holland America Line. Infants must be at least 6 months of age at the time of embarkation in order to sail. Refunds (except for amounts paid for CPP) will be made in accordance with the following Cancellation Policy for written cancellations received prior to the date on which you are to commence travel by air, rail, sea or otherwise. 250 minutes $100 100minutes $55 Pay as you go plan 0.75 cents per minute. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. PLEASE NOTE: WHTI-compliant documents are only acceptable for entry or re-entry into the United States. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001. Sometimes I might have to buy a coffee at Starbucks or something at McDonalds, but no big deal. I like to check my email every day or two and have always been able to do that for free in the ports; sometimes in the terminal. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. Luggage Direct is available on most of our vessels when sailing domestically in and out of the following ports: Copenhagen NEW our first international option (available for Lufthansa and SAS Airlines only), Cost is $19.95 per person / $29.95 for Copenhagen. The satellite internet Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and caf spot coverage. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The "Have it All" fares will be available for booking on April 21, 2021. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Internet and Wi-Fi: P&O Cruises has a 24-hour internet cafe and shipwide wireless internet. Any changes will result in the cancellation of the entire air booking. You will be responsible for all costs you incur to join the vessel at the next port. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. Holland America gratuities are automatically charged at $15.50 per person, per day for regular cabin passengers and $17 for suite passengers. Do you think these plans are worth it? The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. Fares are in US dollars. Koningsdam One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. The plan can be activated on any device but only one device can be actively connected at a time. Guests should indicate on this form which foods may potentially cause a severe reaction. Anyone wishing to volunteer to lead this service should contact the Cruise Director. Read the news, check your email and keep up with favorite sports apps* and sites. The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Luckily, cruise lines offer various plans to accommodate all your needs. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Guests who have committed or been convicted of a crime may not be allowed into Canada. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. Special dietary needs, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance requests. More Value and Convenience withHave It All Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Your Daily Program will list times and locations. (I logged in using my mariner number.). Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Holland America Line has made improvements to the plan options, service to the ships, and Wi-Fi access throughout the ship. We explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. To order Greenhouse Spa products online, visti. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I7108, I7099, I6131, I6116, V5175, V5152, I5133, I5112, V5057, V5055, V5054, V5052, VH4146, VH4167, VH4107, VH4096, C1134, C1125, C1123, C1121 are fully accessible. The bed can be converted upon request to 2 twins if full compliance is not needed. Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. The suggested attire for most evenings is resort casual; slacks and collared shirts for men, and casual dresses, slacks and informal evening-wear for women. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. The medium package includes 300 megabytes for $39, and the Large package includes 1,000 megabytes for $89. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Once you have booked your flights, please check the airlines website, or contact the airline directly for information regarding baggage fees and other charges. Your Future Cruise Consultant will handle all the arrangements on board and your traveladvisor will assist you, and receive full credit for your booking, when you get back home. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Keep medication close at hand in your purse or carry-on bag. Please note that wheelchair lift vehicles are not available in some ports. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board. Cruise vacations are casual by day, whether you're on the ship or ashore. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!) These suites have a king-size bed convertible to 2 twin beds. We also offer shipboard credit, which allows guests to choose their own gifts once onboard. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Laptop rental is complimentary with any time-plan purchase, but it's subject to availability. By Refunds will normally be made to your travel advisor. If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. (Remember that checked luggage might not be accessible at all times.) Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. Get expert advice, insider tips and more. Q I am taking a Land+Sea Journey.