Keep Connected Promise: See BT Halo terms. Compatible line required otherwise 49.99 connection charge may apply. HDMI connection required. PromptCare operates between 8am and 6pm on weekdays and Saturdays. 13-08-2021 Applies for the duration of your fault or home move only. If you exceed your 500 Minute calling plan allowance two months in a row well move you onto our Unlimited Minutes plan. Outside of the UK, BT Sport and BT TV customers can no longer stream content via the apps or web players. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. For new Fibre Essential customers that sign up for 24 months. Terms apply. This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. You have a total of 60 days to return your items and which includes the time taken for us to send out a jiffy bag. Earn Free Cryptocurrency. If your line won't support our top speed, we'll offer the best speed available. BT Virus Protect works on compatible PC/MACs. 11h22. Compatible line required otherwise 49.99 connection charge may apply. May require a primary box upgrade for the TV Box Mini. Payment by Direct Debit. Terms apply. Tap the Settings icon. Please check with your supplier. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. All rights reserved. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). I've had a look around for information on this and found this BT and EE Special Discount document and section 5.3 in this says "We will send an email to the BT or EE account holder after we have completed your new BT broadband or eligible EE mobile order. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. You'll get BT Sport Second Box at no extra charge for the first three months. Payment by Direct Debit. Payment is by direct debit and subject to credit status. Available on selected enabled BT Mobile plans and iPhone 6 and above. Wi-Fi connection required. 15-06-2020 For new Fibre Essential customers that sign up for 12 months. This is because calling 1571 may lead to a chargeable call. To block nuisance calls you need the Caller Display service to be active on your account. Britbox is for your personal, non-commercial use. BT Sport on Sky TV with BT Broadband:For UK residential BT Broadband customers. BT Virus Protect works on compatible PC/MACs. Enter your email address and password. Maximum of 2 devices may be used simultaneously. All this built on BT's ultra-reliable superfast broadband technology. E-billing required. Something went wrong. We'll send you a text once your EE Broadband goes live. Offer is non-transferable. If you leave in the first year, we'll charge you up to 65 towards the cost of your new Hub.. Our network gives 4G coverage to over 99% of the UKs population. . Your devices will remain connected to your Smart Hub 2 throughout you won't have to do anything. Content is variable and may be withdrawn at any time. For new Fibre 2 Unlimited customers that sign up for 24 months. Offer is non-transferable. BT Virus Protect works on compatible PC/MACs. 15-06-2020 Providing the Broadband installation service to you. For new Fibre 250 with Halo3 customers that sign up for 24 months. Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible. Options. BT broadband homes (excludes business). 49.99 a month from month 25. Sorry! The latest movies to rent or buy in the BT Player. For new Full Fibre 900 customers that sign up for 24 months. Excludes Multiscreen. Price from month 25 currently 84.99 a month. Thank Longshanks, however EE say I haven't got the BT sport add on. Includes BT Virus Protect and a BT Smart Hub. You can pay for your monthly line rental by direct debit for 23.05 a month for Standard Line. The email will contain a link togetherwith instructions on how to link your BT account to your EE number"Also best check section 2 to ensure you are eligible. Openreach Broadband Systems Offline 22 July 2022, Openreach Broadband Support systems offline 19 March 2022, Openreach Broadband Support systems offline 22 January 2022. If you're an EE mobile customer, to get started you'll need to: If you have Apple TV 4K with inclusive BT Sport, you don't need to text us. Includes a BT Home Hub (unless BT has already provided you with one). We will agree a date and timeslot with you for the service. n = Skip to page navigation; f = Skip to footer; l = Search; 0 = Access keys; 1 = Home; 2 = My account; 3 = Contact us; 4 = Find a hotspot; 5 = Buy wi-fi access; 6 = Help and advice; 7 = BT Wi-fi for business; 8 = Terms and Conditions; 9 . You can cancel the offer at any time. See bt.com/prices for more information. See full BT Halo terms. For new Fibre 100 customers that sign up for 24 months. 15-06-2020 on Thanks! For new Fibre 100 with Halo3+ customers that sign up for 24 months. 700 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. For new Broadband Unlimited customers that sign up for 24 months. For new Full Fibre 300 with Halo 3 customers that sign up for 24 months, 78.99 a month from month 25. BT Virus Protect works on compatible PC/MACs. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? One minute minimum call charge. 15-06-2020 22.84p per minute for all UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. Compatible line required otherwise 49.99 connection charge may apply. You'll need to activate and download this service, it may not work with some computer or mobile systems. Seebtwifi.com. If you see Next, tap it and wait for Mail to verify your account. No Limits Plan available with selected mobile plans. NOW Boost:For customers with NOW content. Cancel . 8. If you don't want your number to be obtained through Caller Display or Call Return (1471), dial 141 before making your call. 7 days of catch-up through your TV guide. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Offer is available for six consecutive months. BT Broadband and TV Installation service terms. Connection charges may apply. Once youve set up your BT ID, its easy to enjoy discovery+. 24 month minimum term. Device limitations apply. Payment by Direct Debit. If your device is an iOS or Android device youll also have access to an enhanced video player. You'll also now have access to discovery+ through your BT Sport subscription. Price from month 25 currently 73.99 a month. Compatible line required otherwise 49.99 connection charge may apply. And if you go over your allowance, standard charges will apply. I've tried to, they say I need to contact BT to resolve as isn't their issue and BT say to contact EE. Details of charging can be found on the Tariff Guide. See landline details. Create a BT ID Step 1 of 3: Enter your email address Your BT ID is the username and password you will need to access your BT account online and the My BT App. Price from month 25 currently 69.99 a month. BT Virus Protect works on compatible PC/MACs. The email will contain a link together. For new Fibre with Halo3 customers that sign up for 24 months. No Limits Plan:New and existing BT Halo customers taking selected BT Mobile plans. For new Fibre 1 customers that sign up for 12 months. Asian Mix:Available for a monthly minimum term for 5 a month. You can cancel the offer at any time. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. 14h42. As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers. For new Full Fibre 900 customers that sign up for 24 months. This takes about two to three minutes in total. For details of charges please see our. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. Working on user cases with stakeholders to understand and help evolve technology for our customers needs. Requires minimum 400kbps line speed or good Wi-Fi/3G/4G and a compatible device. The TV Box Mini only connects using Internet Mode. You can re-activate at any time but you will need to add all of your settings again. BT Virus Protect works on compatible PC/MACs. Speeds vary by location, coverage and demand. The Cub Crafters names, emblems, body designs and logos are trademarks and intellectual property of Cub Crafters and are used under license to Microsoft Corporation. Includes BT Virus Protect and a BT Smart Hub. Data used will decrement from any plan allowances depending on how you access the content. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). If you prefer, you may also drop your items off in an EE store (see, Available to customers on BT consumer broadband plan UK residents only. Compatible line required otherwise 49.99 connection charge may apply. Discounted price for BT broadband homes (excludes business). Includes a BT Home Hub (unless BT has already provided you with one). They're for your personal use and subject to BT Mobile Service terms and conditions. Keep Connected Promise: See BT Halo terms. Discounted price for BT broadband homes (excludes business). BT Virus Protect works on compatible PC/MACs. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. Netflix Basic plan RRP 6.99. on See bt.com/prices for more information. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. Compatible line required otherwise 49.99 connection charge may apply. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK.. If you have BT Sport as your Inclusive Extra, you can pay 5 per month extra to watch on multiple devices and on the large screen. We'll always offer the best available speed on your line. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. BT Virus Protect works on compatible PC/MACs. One minute minimum call charge. These add-ons run on a 30 day rolling contract until you cancel them. Payment is by direct debit and subject to credit status. Price from month 25 currently 80.99 a month. To connect your TV Box Pro and smart hub using wi-fi, wed recommend that the box is less than 5 metres from the hub. Hi @Repmj welcome to the forum and sorry you can only access the BT Sport App on your EE device. Line Rental included in monthly cost. Log in to My EE. For new Fibre Essential customers that sign up for 24 months. 1 click on the link at the bottom of the text message 2 enter your EE mobile or tablet number and your postcode on the web page that opens up in your internet browser 3 you'll receive a PIN by text message to your device - enter the 4-digit PIN on the validation page in your browser and hit Continue 4 From September 2022, payments to shareholders will no longer be made by cheque. Check your speed using the MyBT app, online or by calling 0800 800 150. Youll use your email address and password to Log in, Confirmyour account well send you an email, open it and click the Verify you email address link within 24 hours. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. A 26.58p call set up fee applies. More options Ask the BT Community Contact us Scam calls Content is variable and may be withdrawn at any time. e-billing required. Tap Add Account, then select your email provider. Find out how to fix it, One little tap for complete control and all the help you need, Get all the help and support you need via the EE Community, Contact us and follow the easy steps to resolve your query, When you subscribe to BT Sport you can now watch, Enter your mobile number and the postcode your EE account is registered to, Enter the 4-digit pin we send to you and click Continue to open up a form, Enter your personal information, set a security question, and set up a BT ID email address, Click Continue and youll see a summary of your information, Well email you an activation request click on the, Answer your security question on and enter your BT ID (your email address) and password, A message will confirm your BT ID is up and running and ready to go. My EE is the easiest way to stay in control of your mobile or broadband account even if someone else pays the bill. Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. Please try again later, We cannot identify your location. Netflix Terms of Use apply seewww.netflix.com/TermsOfUse for details. a. your property must be located on the UK mainland and Northern Ireland; b. you must own the property or have permission from the landlord or agent managing the property and have permission from any other relevant authority to have the work done; and. Your initial cap is set to 40 for out of plan spend and 35 for data roaming, you can decrease your limit to 0 or increase up to a maximum of 200 subject to your credit status. Price from month 25 currently 41.99 a month. Netflix:Available on a monthly minimum term for 6.99 a month. Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. 4G connection required. For new Full Fibre 100 customers that sign up for 12 months. > Find out more about free roaming in the EU and which countries are included. If you see Save, tap it. It is not possible to watch recordings made in Internet mode if you switch to aerial mode. 20 activation charge applies. Well reply to confirm that you want to add BT Sport and let you know how much it costs. Plans for use in fixed location only. 15h50. How to set up your email account manually It is asking for my bt account number when Im registering for my bt ID and I dont know what it it is, is it my my EE username. Check out these ways we can help you today. Compatible line required otherwise 49.99 connection charge may apply. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. Price from month 25 currently 89.99 a month. Includes BT Virus Protect and a BT Smart Hub. BT Virus Protect works on compatible PC/MACs. 0800 numbers and calls to voicemail included. You must not attempt to share, edit or adapt the content made available to you. Payment by Direct Debit. Prices and BT Sport content subject to change at any time. Full HD & Dolby 5.1 on selected content only. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Dedicated UK and Ireland-based Support: we may route your call outside the UK and Ireland under certain circumstances. For new Fibre 1 customers that sign up for 24 months. The Special Offer can either be an Exclusive Deal or a 10% discount off EE plans. And a BT ID gives you access to nice extras too, including: - Over 5 million BT Wi-Fi hotspots in the UK (free to BT Broadband and BT Mobile customers). Administrator. 9. If youre travelling outside of EU member states, you can only use the app to check the latest news as it's currently not possible to watch any video content. You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. . For full terms seebt.com/legalstuff. 15h47. And here are just some of the live sporting events you can watch: When you subscribe to BT Sport you can now watchdiscovery+ Entertainment & Sporttoo. Game catalogue varies over time, by region and by device. Payment by Direct Debit. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. 15h38. BT and EE have collaborated on projects including Hybrid Connects unbreakable wi-fi. Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. Britbox terms apply. Ireland is the Republic of Ireland. Terms apply. All calls or texts charged as per your BT Mobile plan. Prices and BT Sport content subject to change at any time. Available to customers on BT consumer broadband plan UK residents only. If the kit is not returned, you may be liable for a charge. Customers will be charged for any unreturned equipment if they decide to cancel. 8% UK coverage. You'll then need to follow these steps or watch the video below to get set up: click on the link at the bottom of the text message, enter your EE mobile or tablet number and your postcode on the web page that opens up in your internet browser, youll receive a PIN by text message to your device - enter the 4-digit PIN on the validation page in your browser and hit Continue, enter your personal details including your address and a security question - you'll also need to use your BT ID email address, once you've entered your details press Continue at the bottom of the form and you'll then see a summary of your information, your BT ID email address will then be sent an activation request email and on this email click on Activate your BT ID now, answer your security question on the web page that opens, enter your BT ID username (your email address) and password, a message will confirm your BT ID is now set up and ready to use, download the BT Sport app in your device's app store and log in using your BT ID username and password to start watching. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, 83.99 a month from month 25. You can increase to 15 licences for only 4 a month, with the first month free. A 12-month minimum term applies for new line rental contracts. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. It's great to have you on board with us. Excludes Multiscreen. Yes, they do. Includes BT Virus Protect and a BT Smart Hub. Terms apply. Payment by Direct Debit. Something went wrong. Includes BT Virus Protect and a BT Smart Hub. If youre benefiting from the three free months offer, well text you when your subscription is about to end and let you know when youll start being charged. Payment by Direct Debit. Includes BT Virus Protect and a BT Smart Hub. Payment by Direct Debit.Terms apply. If we need to change the installation date, we will try to contact you as soon as possible before the scheduled installation date. During this process you'll need to move between your text messages, internet browser and your emails on your device to complete your BT ID activation. All calls or texts charged as per your BT Mobile plan. BT Virus Protect works on compatible PC/MACs. You are only eligible for a free trial if you are a new or existing BT TV customer, taking the following NOW Memberships: NOW Entertainment, NOW Cinema, NOW hayu and NOW Boost. BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Price from month 13 currently 33.99 a month. Personal use only. Keep Connected Promise: Youll need to contact us to report the fault. 0800 numbers and calls to voicemail included. New EE customers only. You are not eligible for a free trial if youve had one before on a selected Membership via BT TV or NOW, or if your free trial is on a selected NOW Membership which you have already had bundled into a TV package. Popular shortcuts Track an order . For Broadband Unlimited customers, taking Essential or Sport: as you will not have sufficient line quality and speed, content is only available in standard definition. After your three free months, the BT Sport app costs 10 per month. BT Sport with BT TV:18.00 a month. If after 60 days we cant get you back to the speed we promised well give you a 20 Reward card. Existing TV Box Pro customers that move from aerial mode to Internet mode may lose any subsequent recordings and settings. Its our way of saying thank you. For new Full Fibre 300 customers that sign up for 12 months. on Tap Mail, Contacts, Calendars from the list on the left hand side. Every plan comes with a recordable TV box (unless BT has already provided you with one). Early termination charge may apply if you stop your service in the first 24 months, seebt.com/legalstuff. Payment is by Direct Debit. The six months starts as soon as we receive your request for Britbox. @Longshanks0511when resolved I'll of course update the thread. BT Virus Protect works on compatible PC/MACs.