Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. Productive collaboration . Parts Manager. 108% above the national average Job openings matching Service Advisor in Rivian Sr. Field Service Launch Advisor - East Boston, MA 15 days ago Service Support Advisor Plymouth, MI 19 days ago Field Service Advisor III Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The estimated base pay is $60,261 per year. message, contactez-nous l'adresse Shifts may include evening, overnight, or early. Click the link in the email we sent to to verify your email address and activate your job alert. Within the Service Team, this role will be one of the roles that travels the most. para nos informar sobre o problema. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Field Investigator. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. Password (8+ characters) . Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. Si continas viendo este mensaje, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Please help us protect Glassdoor by verifying that you're a Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Sign in to save Field Service Advisor IV at Rivian. Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Promote team member understanding of company vision and goals. Ci <div class="content-intro"><p>Rivian&nbsp;is on a mission to keep the world adventurous forever. Join to apply for the Field Service Advisor III role at Rivian. Rivian is on a mission to keep the world adventurous forever. Wenn Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Si vous continuez voir ce This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. $32 to $37 Hourly. Get email updates for new Service Advisor jobs in St Louis, MO. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. This job is no longer available, but here are similar jobs you might like. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. . Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Your job seeking activity is only visible to you. Select Accept to consent or Reject to decline non-essential cookies for this use. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Strong communication, organizational and time management skills. Rivian is on a mission to keep the world adventurous forever. Get notified about new Service Advisor jobs in St Louis, MO. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. para informarnos de que tienes problemas. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Field Representative. Click the checkbox next to the jobs that you are interested in. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Rivian is on a mission to keep the world adventurous forever. The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. How much do Rivian employees make? Caso continue recebendo esta mensagem, Als u dit bericht blijft zien, stuur dan een e-mail <div class="content-intro"><p>Rivian&nbsp;is on a mission to keep the world adventurous forever. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More If you care a lot about your work, you will have a hard time taking that much time off tho, Forever starts with us Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. PINKERTON | Comprehensive Risk Management. Nous sommes dsols pour la gne occasionne. By clicking Agree, I consent to our data usage policies as stated. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Regional Sales Manager. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Research salary, company info, career paths, and top skills for Field Service Advisor Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Sign in to create your job alert for Service Advisor jobs in St Louis, MO. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Get email updates for new Service Advisor jobs in Boston, MA. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. $49,591 per year. Research salary, company info, career paths, and top skills for Field Service Advisor As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Service Advisor - Jaguar Land Rover of Dallas. Join to apply for the Field Service Advisor IV role at Rivian. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Join to apply for the Field Service Advisor IV role at Rivian. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. All Rivian - Sales salaries. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. om ons te informeren over dit probleem. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . Very competitive coverage, plans include HSAs., Unlimited time off, and I haven't ever been told "No" to taking time off. Rivianis on a mission to keep the world adventurous forever. 79% above the national average. Printer Field Service Technician, Rapids, IA. No driving related suspensions or revocation of Driver License (within a 3-5year period). If you continue to see this View the job description, responsibilities and qualifications for this position. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Organizational and time management skills. By clicking Agree, I consent to our data usage policies as stated. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs. Reviews about pay and benefits. . Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. The estimated salary at Rivian ranges from approximately $46,816 per year for Field Technician to $200,211 per year for Deep Learning Engineer. Administratief medewerker Venlo (32-40 uur). pour nous faire part du problme. excuses voor het ongemak. The average salary for Service Advisor at Rivian in Denver is $30.15 per hour, which is 79% above the national average. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. Your input helps Glassdoor refine our pay estimates over time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Working knowledge and experience of automotive products, repairs, and parts. Location. Promote team member understanding of company vision and goals. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Average salary for Rivian Field Service Advisor in Illinois: $60,561. Computer Troubleshooting Skill Help Desk Supervisor We'll be sending you new jobs as they are posted. Referrals increase your chances of interviewing at Rivian by 2x. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. Referrals increase your chances of interviewing at Rivian by 2x. scusiamo se questo pu causarti degli inconvenienti. Se continui a visualizzare Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Equal Opportunity Rivian is an equal opportunity. Sign in to create your job alert for Service Advisor jobs in United States. $26.14 per hour. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Provide diagnostic and repair support of a geographical region consisting of several Rivian service . questo messaggio, invia un'email all'indirizzo Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. One salary reported. This goes for the emissions-free Electric . The average salary for Service Advisor at Rivian in Boston is $35.41 per hour, which is 111% above the national average. Wir entschuldigen uns fr die Umstnde. Visit the Career Advice Hub to see tips on interviewing and resume writing. warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. Works every day to deliver an exceptional customer experience. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. As a Field Service Engineer you will be part of the service engineering team - this team will help to build scalable solution for our service teams to be able to create, maintain, develop repair and diagnostic plans at scale. Password (8+ characters) You may also apply directly on company website . Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? 5.0. Rivian is on a mission to keep the world adventurous forever. Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. enva un correo electrnico a Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. 3 salaries reported. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Aydanos a proteger Glassdoor verificando que eres una persona real. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience.
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