But at this point Qantas seems to presenting its position as a hard 'no' to any concessions presented by pilots. For instance, he could convene a joint working party (JWP), including the unions (perhaps with government representatives too). Together with Prof Jody Hoffer Gittell, Prof Tom Kochan & Dr Andrew von Nordenflytch, Prof Greg Bamber is coauthor of 'Up in the Air: How Airlines Can Improve Performance by Engaging their Employees': : www.cornellpress.cornell.edu/book/?GCOI=80140100965480 With the industry still recovering from the impact of the pandemic, the last thing it needs is the threat of industrial action, the spokesperson said. As most companies are interested in . Mr Joyce is a Director of the Museum of Contemporary Art Australia and the Sydney Theatre Company. BA, LLB | Independent Non-Executive Director Age: 60. Lost and misplaced baggage. BEc, FCA, FAICD| Independent Non-Executive Director Age: 69. After Qantas grounded its world-wide fleet on October 29, 2011, Fair Work Australia (FWA) convened a full bench of three members who listened to submissions from the parties, working late into the night on that Saturday and Sunday. Qantas' industrial relations position has become additionally difficult in recent months with a new crop of more aggressive members joining the traditionally management-friendly Australian and International Pilots Association. She has extensive experience in corporate advisory work, particularly in relation to mergers and acquisitions, corporate restructures and general corporate activity. The 2011 Qantas industrial disputes were a series of disputes between the Australian airline Qantas and a number of trade unions during much of 2011 and the start of 2012. No doubt Qantas has already spent significant capital to reach this point. For full details see our News RoomOpens external site in a new window. The responsibilities and experience of our Board of Directors and Group Management Committee. Explains that qantas airways' industrial conflict is a result of deteriorating employee relations. "Given the size of these opportunities, its important we work together and leave no stone unturned in coming up with an agreement that works for all.". He was also a Director of the Business Council of Australia between November 2013 and November 2022 and the Chief Executive Officer of Jetstar from 2003 to 2008. Cheers were heard at gate two at the domestic terminal as the final boarding call was made for QF 438 to Sydney (AAP). Stephanie was appointed to the role of CEO Jetstar Group in November 2022. But if history is anything to go off, industrial action could see major disruption for both Qantas staff and customers. It surrounds the creation of an executive suite on level 5 of Defence headquarters in the Canberra suburb of Russell - to replace his existing office on level two. He is an honorary member of the Business Council of Australia, and a Fellow of the AICD. Industrial relations Qantas faces High Court challenge after unions allege misuse of JobKeeper It could be bad news for employers if the unions succeed BY Jess Bell 14 Jan 2021 Qantas is facing a High Court challenge from unions after they claimed the airline had misused JobKeeper subsidy. This includes the Groups 2050 net zero emission plan one of the first of any airline worldwide and our program for waste and plastic eradication. Mr L'Estrange was also a Non-Executive Director of Rio Tinto plc and Rio Tinto Limitedbetween September 2014 and May 2021. Stories of Qantas' broken promises abound from stranded passengers, cancelled flights, lost luggage and impossibly long check-in queues. It is based in the USA and is the worlds most successful airline in terms of its relations with its staff and customers. The only real carrot Joyce is dangling before pilots is the potential to add to the number of new pilots employed (which means little to the ones that already work there) and the prospect of promotion. The airline wage freeze offer is insulting to engineers who have borne the brunt of COVID-19 stand downs and redundancies.. revealed last week that the Australian government had imposed strict new security rules. She has over 30 years' experience in the financial services sector, working in senior roles at Citibank and Macquarie Group. Also together with Profs Russell Lansbury & Nick Wailes, he has published 'International and Comparative Employment Relations: Globalisation and Change', 5th edn, Allen & Unwin, Sydney: http://www.allenandunwin.com/default.aspx?page=94&book=9781742370651 In July 2021 the federal court ruled Qantas's outsourcing of the workers was in part driven by a desire to avoid industrial action, which is a breach of the Fair Work Act. She was formerly Chairman of QBE Insurance Limited, a Director of Telstra Corporation Limited, Coles Group Limited, Crane Group Limited, Energy Australia Limited, TAB Limited, Snowy Hydro Trading Limited, Sydney Water and AGL Energy. Ms Hutchinson was awarded a Companion of the Order of Australia (AC) in 2020 in recognition of her service to business, tertiary education and scientific research, and for her philanthropic endeavours to address social disadvantage. The New Qantas would also sell many of its assets, including those it inherited from Australian taxpayers. Cancelling or changing a Reward flight booking. Stephanie holds a Bachelor of Commerce (Honours) from the University of Melbourne. This tactic threatened to damage Qantass reputation. Feb 28, 2023. Package. Executive Manager, Industrial Relations Qantas Social profiles Profile privacy Connect with Sonia Millen, Now Reveal the information hidden below for free +61 43 Phone (Direct) (310) 665-2262 Phone (HQ) @qantas.com.au Email 10 Bourke Rd, Mascot, New South Wales, 2020, Australia Office Address (HQ) Reveal for Free BCom, Grad Cert (Mgmt), GAICD | Independent Non-Executive Director Age: 56. Our Qantas Group Behaviours Responsible, Respectful, Resilient and Excellence are the foundation of the Qantas Group Strategic Plan and set the standard for how we do things every day. ALAEA federal secretary Steve Purvinas said some members hadnt received a pay rise in four years despite battling through the difficult years of the pandemic, but the airline had not taken negotiations seriously. But it quickly turned to other matters. That would demonstrate a different form of leadership, more in keeping with notions of fairness, justice, trust and democracy that pervade the wider society in which we live. As Group Executive for Corporate Affairs, Andrew manages media and government relations, industry affairs and employee communications. Qantas management is at loggerheads with international pilots over the pay and conditions on its planned Sunrise" flights.Credit:Andrew Meares. Andrews upcoming retirement from the Group was announcedOpens external site in a new window on 27 February 2023. Indeed he wants to achieve 30 per cent in productivity improvements, most of which will come from staff. Our (and your) commitment has cost a lot in time and money since I launched the DHJP in September, 2015. The disputes have its roots in the new enterprise agreements between Qantas and unions in the last quarter of 2010. Qantas CEO Alan Joyce is battling crises on multiple fronts. In line with our community guidelines, we ask that you refrain from discussing political parties and personalities on this page. Sam Smith BMA341 Research Paper 055882 Page 1 The Australian Airline Industry 1960-2014:The role and influence of trade unions on strike activity Samuel Smith Hot on the heels of announcing its record $1.43bn half-year profit last week, . These workers would not be paid while locked out. On the submarines, he said: .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}And it does involve a really significant hardening of security in a physical sense with buildings and fences and the like, but also in an IT-sense around the information which goes with that. Further, Qantas is in serious conflict with several of its key stakeholders: the government, passengers and important groups of the workforce. As an example, he said five additional hours a week might be reasonable for a staffer who didnt take the payment, while 15 may be reasonable for someone who did. The law "simply. Although FWA is only two and a half years old, it has much experience on which to draw. So, Ruggs counsel is arguing that she is still employed, in order to support getting an injunction to keep her in the job. He has also worked in travel retail and as a strategy consultant. This involves a medium to long term-commitment to such a strategy; it is not a quick fix that will deliver immediate returns. Upgrade my browser. Source: AAP Jono Searle. But unlike the 2011 grounding, the outcome of this disagreement has no existential ramifications for the airline, which was financially more vulnerable at the time. The disputes commenced in late 2010, when Qantas and unions commenced bargaining for new enterprise agreements. 201 see qantas industrial relations update above n 33. It is possible to rebuild relations after major disputes. Administrative Assistants. Mr L'Estrange was Head of the National Security College at the Australian National University from 2009 to 2015. Moreover, having concluded that Qantas International faces economic problems, another way forward would be for Joyce to listen to the voice of the workforce. NSW government enters caretaker mode ahead of state election. Justice Debra Mortimer said this is going into submissions about why Ms Rugg, when she had Covid, travelled on an aeroplane. Upholding Qantas's decision to sack staff ahead of industrial action would create "uncertainty" about accessing workplace rights and water down protections against other forms of discrimination, such as sacking workers before they accrue parental leave. No-grounds evictions are set to be banned in NSW, along with a host of other initiatives intended to support struggling renters. He has become a master of cutting billions of dollars in costs and successfully brought Qantas back from the dead to become one of the best-performing airlines in the world. The Coalition has proposed a reasonable-grounds model for evictions for periodic leases, as well as extending notice periods for the end of fixed-term leases from 30 days to 45 days, introducing optional longer lease agreements of three or five years, a portable bond scheme and regulating data-collection from renters. Aleksov said that Rugg worked 70-hour weeks, exercised a right to refuse unreasonable additional hours, and was the subject of retaliation. If they can't come to an agreement in that time, the FWA full bench will rule on the dispute. Aleksov said that Rugg received a formal warning about travel with Covid and Ruggs affidavit explained that the reason was that it was on doctors advice. Memo to the Qantas public relations team: if you mount a Twitter campaign calling for travellers luxury flying experiences in the middle of an unresolved industrial dispute, be aware there might be a certain amount of blow-back. But is this really the case? If Qantas were to develop a strategy that the workforce were engaged with, it would then be easier to implement such a new strategy successfully. This could be a vulnerability for Qantas, since it is possible that the London-based International Transport Workers Federation of unions (ITF) might campaign further against Qantas. .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}Australia has one of the greatest education funding inequality gaps in the OECD. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing and Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. When you work under the current conditions you expect to be remunerated fairly, he said. 3h ago. Mr Oldmeadow is a former ACTU industrial officer, working on aviation issues, who became an Ansett executive in the late 1980s and then a Qantas industrial relations manager until 1997. Im really happy to occupy the office that I do, which was refurbished at the expense of a couple of thousand dollars on one of the lower floors of Russell. Belinda Hutchinson was appointed to the Qantas Board in April 2018. BCom, FAICD| Chairman and Independent Non-Executive Director Age: 62. Markus joined the Qantas Group in 2011 and was previously Regional General Manager for Qantas based in London after serving as Head of Group Strategy and Head of International Revenue Management. Mr Tyler was Director General and Chief Executive of the International Air Transport Association from 2011 to 2016. Earlier this month, the Federal Court ruled that the airline's workers are not entitled to sick, compassionate or carer's leave while Qantas has stood them down. Richard Marles inspects RAAF aircraft and artillery at the Australian International Airshow and Aerospace and Defence Expo in Avalon today. Conservation Council of WA. But either will be heavier than the one it will replace and, according to the pilots, their pay should be upgraded accordingly. But the cash bonus was slammed as a bribe by the unions, as it was dependent upon staff signing an enterprise agreement giving them a 2% pay increase and only after a two-year wage freeze. He joined the Qantas Group in 2013 and has held a number of roles including Chief Operating Officer for Qantas and Executive Director at Jetstar Japan. Aleksov said that despite the day-to-day description of Ruggs role as Monique Ryans chief of staff, she was paid in the mid $130,000-$140,000 range, which the enterprise agreement treats as a non-senior role, less than half what some staffers earn ($270,000). John joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. Some analysts have applauded his tactics as winning a battle with what he calls rogue unions. $130. Marles reiterated that an unclassified version of the defence strategic review - and the governments response to it - would be released in April (as he announced earlier this week). Lucas Baird Reporter. According to the airline's annual report, Qantas CEO Alan Joyce was paid $1.98 million in 2020-2021 (up $250,000 from 2020, though significantly down from Joyce's $10 million salary in 2019), while 8500 Qantas staff were sacked over the course of the pandemic. It provides ground handling services to multiple airlines at Adelaide (ADL), Brisbane (BNE), Darwin (DRW), Melbourne (MEL), Perth (PER), and Sydney (SYD) Airports.Among those 20 odd client airlines in Australia are Cebu Pacific, Air Canada, and Etihad. It is (just). The Membership and Administration Officer is responsible for our group memberships, customer relations, database support and general administration. The first Qantas domestic flight has left Melbourne Airport since Fair Work Australia ordered a termination of industrial action. But will this become a hollow victory? Hinch first entered federal parliament under the banner of Derryn Hinchs Justice party in 2016, with three MPs following him in the Victorian parliament at the 2018 election, though Catherine Cumming quickly defected to sit in the upper house as an independent. Ruggs case is essentially that, even if staff take the payment, there is not an unlimited number of additional hours they can be asked or required to work. Free to sign up. Previously, Markus served as the Executive Manager of Network, Revenue Management and Alliances, where he was responsible for a large part of the commercial strategy for Qantas International and Qantas Domestic. For example, together with Prof Bernadine Van Gramberg, Prof Julian Teicher and Dr Brian K Cooper, he is researching 'Efficiency, justice and voice: A study of effective ways to prevent and settle workplace disputes' funded by the ARC Discovery Projects scheme. This is especially important in enterprises like airlines that directly face their customers. Maxine Brenner was appointed to the Qantas Board in August 2013. For Joyce it has been a public relations dream - to say nothing of would-be passengers that are romanced by the prospect of saying goodbye to stopovers on long haul flights. United Collieries Ltd v CFMEU (2006) 153 FCR 543. In this position Stephanie was also responsible for the Qantas brand, marketing and sponsorships. Australia joins Quad countries to launch new counter-terror talks, Australia signs qualifications mutual recognition agreement with India, Murray Watt announces panel on phasing out live sheep exports, Rugg case against Ryan returns to federal court, Committee scathing on Perrottet brothers failure to appear before inquiry, Qantas to boost workforce after posting record profit, NSW records 7,163 Covid cases and 29 deaths, Victoria records 3,016 cases and 23 deaths, Bill Shorten calls Stuart Robert's cabinet solidarity defence peak bizarre, Politicising national security dangerous, Clare ONeil warns, Wong urges China not to supply weapons to Russia after talks in India, Calls for end to no-grounds evictions in NSW as lockdown moratorium lifts, Original reporting and incisive analysis, direct from the Guardian every morning. A one-off $5000 payment will not fix the problems created by the current management team.. Insurance Account Position - State Farm Agent Team Member (Customer Relations Focus) Job at Aaron Franklin - State Farm Agent in Chattanooga. Our objective is to maintain a competitive . Might Virgin Australia then become the national flag carrier? Pilots vote earlier this year on industrial action. Previously serving as Chief Executive Officer, Qantas Regional Airlines Group with responsibility for QantasLink branded operations, Johns role has expanded to encompass Group Safety, Group Security, the Qantas Group Pilot Academy, Auckland-based Boeing 737 operator Jetconnect and shared services for workforce planning and ground operations across Qantas. Virgin Australia has been trying to learn from Southwest. This week, SmartCompany readers shared their Qantas heartbreaks and horror stories, from lost luggage to flight cancellations, and more. Mortimer questioned how two people who have different views about what reasonable hours are can be ordered to continue to work together. The besieged national airline is facing another major crisis as 1000 Qantas staff prepare to strike amid failed negotiations over a 12% pay rise that management called unaffordable. Qantas hasnt decided which of two new aircraft - the Airbus A350-1000 or the Boeing 777X-8 - it will choose for the Sunrise routes. Some commentators have observed that FWA is a relatively new institution (it was born on 1 July 2009) and that this is its biggest test so far. Qantas seems to be assuming that FWA would not make decisions that would seriously encroach on what employers refer to under such headings as business decisions and managerial prerogatives. These might include which work is conducted, by whom and in which country that work is performed. The three most prevalent theories of industrial relations which exist are The Unitarist theory, The Pluralist theory and The Marxist theory. PRIVACY POLICY. These parties are not allowed to take part in further industrial action. Mr Goyder was the Managing Director and CEO of Wesfarmers Limited from July 2005 to November 2017. Todd Sampson was appointed to the Qantas Board in February 2015. (Qantass current Chairman Leigh Clifford is also an advisor to private equity firm, Kohlberg Kravis Roberts.). Prior to this role, Andrew was Group Executive Government, Industry, International and Sustainability from 2013 to August 2021, having led the Groups Sustainability efforts since 2017. It disrupted many of its customers and its workforce. Perrottet told reporters the measures would offer protections to renters across the state, amidst a stinging rental crisis: .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}These new measures will provide even greater certainty and flexibility for nearly a million renters across NSW. Her portfolio includes Group Finance, Group Procurement, Treasury, Investor Relations, Mergers and Acquisitions, Internal Audit and Qantas Superannuation. Qantas' industrial relations position has become additionally difficult in recent months with a new crop of more aggressive members joining the traditionally management-friendly Australian and International Pilots Association. Instead of a quick victory over its staff, it is more important for Qantas to survive in the longer-term as a world-class Australian airline in an increasingly competitive market. Sally Ruggs case against MP Monique Ryan and the commonwealth has returned to the federal court. Antony Tyler was appointed to the Qantas Board in October 2018. This is anomalous when we consider that Qantas share prices have fallen under his watch. SmartCompany acknowledges the Traditional Owners of the many nations across Australia, and pay our respect to Elders past and present. At both Qantas and Ansett, he led the network planning, schedules planning and network strategy functions. He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy. A demonstration that engaging with employees can be a source of competitive advantages is Southwest Airlines. Chosen Issue: Employment dispute in quantas. I am announcing the end of the Derryn Hinchs Justice party. Eight-member Board comprises a majority of independent Non-Executive Directors who, together with the Executive Director (Group CEO), have extensive experience and diverse perspectives. This back and forth is Aleksov trying to show that Rugg and Ryan could still work together, which is airing fresh details about the breakdown in their working relationship. 4d ago. But if theres anybody that can see through being given a gold star, its teachers - we invented it. The Wobblies attacked the AWU for excluding Asian workers, which resulted in them forming their own union organisations. Qantas says 447 flights have been cancelled, with furious passengers in major cities around the world vowing never to fly with Qantas again. Qantas workers who were stood down during the pandemic are taking their fight for sick leave entitlements to the High Court today. Executive General Manager Staffing and Customer Services who had worked with from BUSINESS BUS202 at Macquarie University Andrew leads teams with responsibility for the management of legal, governance, compliance and business integrity, industrial relations, remuneration and benefits, and corporate affairs across the Qantas Group. Before being appointed to FWA or one of its predecessor institutions; most FWA members had worked as industrial-relations practitioners, either as officials of unions, employers, governments or in the field of industrial law. This blog is now closed, Government response to strategic review to be released in April, Marles says. But Purvinas said the 12% figure workers wanted would reflect a 3% pay rise per annum since 2018, which is the lower end of the Reserve Banks expected wage outcome. Guardian Australia revealed last week that the Australian government had imposed strict new security rules at the Adelaide site where nuclear-powered submarines will be built, as part of the latest moves to reassure allies that sensitive military secrets will be protected. However, Qantas and the federal government are strongly opposing any such legal challenge. That deadline passed at midnight on Monday, so the parties now move to binding arbitration determined by the FWA. All Rights Reserved, Qantass fall from grace: Horror stories and heartbreaks from SmartCompany readers, How Qantas traded its reputation for a bump to its bottom line, Why you shouldnt give a hundred percent at work, Frank Green releases new product after Bunnings hack goes viral on TikTok, Australias top 25 most in-demand jobs revealed, Long-running Instagram feud between vitamin brands JSHealth and Life Botanics heading to Federal Court, NBN and Starlink are ramping up the bandwidth battle for rural Australia, Off-grid cabin startup Unyoked raises $28 million to expand in Europe, even an apology to a traveller whose fathers ashes were lost en route, How Sendle managing director Laura Hill made the unconventional path work for logistics, and what your business can learn, There are reasons why staff ignore your emails. Engineers from Qantas, Jetstar and Network Aviation will vote on the strike action next week with two options on the ballot before them: overtime bans and 12-hour stoppages (with a majority required to make industrial action protected under the law). Andrew has an MBA from Auckland University. Nevertheless, FWA will no doubt listen to lots of submissions from the parties including expert witnesses and allegations that some of the earlier bargaining was not being conducted in good faith. In the three years prior to joining Jetstar, Stephanie was the Qantas Groups Chief Customer Officer where she was responsible for all aspects of the customer experience and strategy across the Group including digital, lounges, the inflight experience, and customer care. For copies of recently-issued ministerial press releases or information on the election policies of any political party, please pic.twitter.com/TcGGVtk1q0. Basics of Qantas Credit Card Churning and how to begin beating the system for easy points. He is also a Director of a number of controlled entities of the Qantas Group. He has a strong passion for the -environment and biodiversity. Her executive career with Ericsson spanned more than 20 years in which she held finance, marketing, sales and leadership roles. Data reveals discrepancy in student-teacher ratios. Southwest is consistently successful and has never retrenched any staff. This is why Qantas generally seems to be less concerned than some of the unions about the possible outcomes of the arbitration process. In the next few days, with FWAs help, Qantas and the unions will work through which aspects of the disputes have already been mutually agreed and which would be determined by arbitration. He also announced that two days later, Qantas would lock out its staff who are represented by the three unions involved. During her almost 20 years with the Qantas Group, Stephanie has led teams across both operational and commercial areas of the organisation, from crewing to marketing, loyalty and product design. To do so depends on engaging with its workforce. He is a Member of the Safety, Health, Environment and Security Committee. .css-cumn2r{height:1em;width:1.5em;margin-right:3px;vertical-align:baseline;fill:#C70000;}Personally, even though the Justice party will no longer exist, I shall publicly (and privately) keep fighting over perceived wrongs and real injustices. Qantass CEO Alan Joyce insists that he had no alternative other than the nuclear option - grounding his entire fleet without notice. She is Chair of the Audit Committee, a Member of the Nominations Committee and a Member of the Safety, Health, Environment and Security Committee.
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