I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. I never spoke to them again. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). The issue is, I never had an account with Sprint. There, you will be able to submit your phone number to our Do Not Call list. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Have anyone dealt with sprint/ convergent outsourcing in the past? Convergent Outsourcing Sprint bill . Dont click on those slick Ads! All rights reserved. If so, what's the best way to have them do this? The agent asked some questions, and at first I thought I was talking with someone from Sprint. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Offers may be subject to change without notice. Corporate Advocacy Program: How to repair your business reputation. Even if someone you speak to says no, try someone else or on another day. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. I also called convergent and they only collecting on sprint behalf. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. FRAUD ALERT! If you would like to make payment online instead of over the phone, you may do so on our website. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! FAQ. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. File your review. Its location on this page may change next time you visit. So, now I'm not sure how to handle this. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! Many factors affect your FICO Scores and the interest rates you may receive. Maryland Residents: This agency is licensed as NMLS ID # 930053. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. Create an account to follow your favorite communities and start taking part in conversations. Received several calls from this Company. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. Do I need to get them to prove what I owe? My payment to CO is on the 15th of this month. Unsubscribe easily. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. All rights reserved. Unfortunately, you cannot get your account number online at this time. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. My ultimate goal is to get the collection account off of my credit reports. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. They are billing me for something I've never had from them. All business will get complaints. My tertiary goal is to pay as little as possible. Corporate Advocacy Business Remediation and Customer Satisfaction Program. With account paid and settled. FTC's website on credit. Why Ripoff Report will not release author information! Many factors affect your FICO Scores and the interest rates you may receive. Convergent Outsourcing is a debt collection agency that's been in business since 1950. I had a Spring sent to ERC. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. See reviews below to learn more or submit your own review. I paid them a lump sum to settle the account. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. I was told I owed Cox communications 200 dollars from over 5 years ago. Least it wont be counted as owed any longer and can age off in time. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . Many factors affect your FICO Scores and the interest rates you may receive. Many companies featured on Money advertise with us. I ended up paying the entire balance through sprint in order to get account removed. After reading discussions on this forum, I spoke with Sprint and paid them directly. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I had new devices on T-Mob so any blacklisting didn't affect me. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! How do I get them to delete their reporting. If you weren't paying on it then it went to collections. We also do not buy debts - the debt that you may owe is still owned by the original creditor. You may find that it wont budge, even after you try the strategies above. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. I'm just thankful to knock another baddie off my reports! The more complaints are filed by consumers, the more likely they will be investigated for fraud. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. But, when I asked directly who she represented, she said she represented Convergent. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. Sprint sent account to collections, Convergent Outsourcing. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It was easy and if you've been harassed by them you need to do this. It believes youre more likely to pay if youre desperate to get rid of it. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. I'm down to one last account, and would like some guidance on how to tackle it. They stated update will occur. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? If push comes to shove and you need to take legal action, its your word against the agencys. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". Get buying tips about Debt Collection Agencies delivered to your inbox. I would discuss with them there was no contract. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. They're just trying to meet their own metrics. We value your privacy. More details on software and accessibility are available at WebAIM.org. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? I got a letter from these people saying that I owe T-Mobile $57.00. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Will paying sprint remove collection? Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. I have never had an account with Verizon! Convergent Outsourcing can only contact you under the specifications of the FDCPA. Rude! Convergent Outsourcing, Inc. is a debt collection agency. I just went through this, except the CA for mine was ERC. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. If you have a valid email address on file with us, you will receive a password-protected receipt via email. If everyone got a successful deletion after missing a payment for any reason. Convergent Outsourcing does not accept payment in exchange for credit deletion. They actually are a debt collections agency. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I owed a bill to Sprint which I paid to Sprint. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. At this time, we can only discuss payment plans over the phone. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. We sincerely hope this represents a satisfactory resolution to your concerns. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. 7 calle 1, Suite 204 Press question mark to learn the rest of the keyboard shortcuts. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Learn more about how we make money. Copyright 1997-2023 Ripoff Report. FTC's website on credit. Convergent Outsourcing is a legitimate debt collection company. Learn more. The account is in the amount of $621. Further information is available in our FICO Data Privacy Policy. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Neither one is in the wrong legally. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. The contact details for Convergent Outsourcing are: 800 SW 39th Street. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. We understand that collections is often an emotional and overwhelming process. I was stunned. Thank you for visiting Convergent Outsourcing to make a payment on your account. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. It dropped off after a while. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. How long does it take for my credit report to update after I make a payment. Try to get them to say yes though if possible. - You can ask them if you pay in full right now, will they delete the Convergent collection. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC If someone knows please reply. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Convergent Outsourcing, Inc. is a debt collection agency. If you have an account with us, we're here to help! This piece of federal legislation prevents debt collectors from harassing customers to pay. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26.
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