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A business leased line, on the other hand, is a dedicated line just for you. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. The BT phone number and IVR options are available in the table below. Make sure you're always connected with mobile, broadband, phone systems and more. Get a BT ultrafast fibre broadband deal today and bundle your TV. Try contacting support if you still can't track your order. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Broadband not working properly? Search The Phone Book from BT to find contact details of businesses across the UK. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Download it now and use your device to be totally on top of things: View, pay, and download your bills. AGE UK LONDON Business Description. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Faults and Orders dashboard. Heres how well help put things right. Well offer the fastest fix with the first available visit youre in control to change it. Website. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Use the contact options below once you have placed your order. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. 0330-123-4567 from a mobile If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Starts with two letters followed by six or seven alphanumeric. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Search The Phone Book from BT to find contact details of businesses across the UK. Requesting a copy bill Check service status BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. a fault or order with your fault or order references. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Monday-Friday08:30 - 17:00Free from UK landlines. It is chaired by the chief executive. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Compare leased line pricing and find the best fit for your business. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. We're sorry but you need to use a different order tracker for that reference. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Another great way to contact BT without calling is to use the BT live chat service. A BTnet Leased Line not quite right for you? You need your billing account number. That means you get fast, reliable speeds. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Subject to credit check, business registration and a 5-year minimum term. We are processing your online If you're on your computer, you can download WhatsApp for Desktop. The Phone Book ; The Phone Book Find a Business. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services Whether you run a small or larger business, we have a BTnet solution for you. Hosting video calls. one. You can do lots of things without picking up the phone. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Here's how we'll help put things right. Get answers to all your questions here. Download our Service Level Agreement to find out more. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Mobile costs may vary. This will involve a complete review of your complaint to make sure nothing has been missed. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT broadband complaints. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Sometimes we can identify and fix a fault at the same time. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Weve broken down each way you can contact BT so you can choose the best option for you. Visit our online customer service help and support areas These cookies allowed us to study how users navigate on the website. You can find our standard Terms and Conditions at www.bt.com/terms. BT Business broadband, phone line, email or Cloud Voice services not working properly? This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Weve updated our BT Business privacy policy. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. We aim to fix any faults within five hours day, night, or weekends. 0 to 5 employees,250+ employees,6 to 249 employees. track your order. It was ten times as fast for half the price. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. BT Business App Save time, manage your account, and check your services at your fingertips Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Get help for all your BT Business products and services. Search The Phone Book from BT to find contact details of businesses across the UK. Sharing files. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Discover SME solutions Whatever industry youre in, weve got tailored solutions to help your people work smarter. Connect your people and places with smart solutions tailored to your business. Its quick, easy and available 24/7. That means there are no busy periods or dips in data service to worry about. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Discover solutions that are built for your business, whatever you do. How does BTnet work with cloud applications? All day, every day. Report a fault online to put things right. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Online, report a fault with your broadband, phone, or BT email. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Discover solutions that are built for your business, whatever you do. Starts with VOL followed by three and eleven numbers, Oops. This means finding the right BT phone number can be more difficult than you first thought. Free from UK landlines. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. There are no limits to what people can do when they connect. Dont miss our hassle-free ways to help yourself. Message. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Every single time. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Sorry, something went wrong. Using Wi-Fi that doesnt drop. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Necessary to provide basic functions of the website such as page navigation. Try contacting support if you still can't Mobile costs may vary. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Lessons BT Business Teach Us WhatsApp us, The quickest and easiest way to contact us. Contact BT . If you're on your computer, you can download WhatsApp for Desktop. As your business grows, the demands on your internet connection grow too. Every single time. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Create an account Are you an EE Mobile customer? To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your the new account(s) in My Permissions.Go to My permissions. We offer reliable connectivity, but sometimes faults do occur. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs You can also find the BT opening hours so you dont call when the lines are closed. Complete account control at your fingertips. The BT Broadband forum is filled with useful information and questions asked by other customers. That looks like a residential order number rather than a Help and support; Contact BT; Back. If you add all your accounts We aim to respond to your email within 48 hours - excluding weekends. How to Contact BT Openreach? You'll get a PDF file to keep and print out. We're here to keep your teams connected as the trusted partner of businesses around the globe. If you have an issue you can find out if is just you, or impacting others in your area. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Report a fault online to put things right. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Mobile costs may vary. You can do lots of things without picking up the phone. Search The Phone Book from BT to find contact details of businesses across the UK. Click on the button below to track the parent order. Our SME solutions are for you. Or ring us on : 0800 672 331 Register a complaint Contact Our insights and events hub is your go-to destination for help and advice on the future of your business. If the system doesn't recognise what you've said, you will be able to choose from the options menu. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. I understand that any big company has large numbers of employees. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Weve got your order request and will be in touch soon to complete your order. Related Types of Business | Related Locations. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. You need your order reference number. Rest assured that your call is really important . View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. The solutions we sell are integral to modern life. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Popular shortcuts Order number Track a fault Report a fault Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Cookies used for marketing and advertising purposes. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Price subject to survey and location. Its consistent, reliable connectivity for your business. BTnet Express From 50Mbps Ideal for smaller businesses That means you get fast, reliable speeds. Starts with 5 or 6 numbers, followed by 6 numbers. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Suitable for smaller businesses who need more than what broadband can offer. WhatsApp us, The quickest and easiest way to contact us. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. We're one of the world's leading communications services companies. Contact BT Business. Contact sales. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Our activities added 24bn to the UK economy. Running cloud-based applications. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Monday - Friday. Tavis House London WC1H 9NA | 020 7820 6770 . Adjust your speeds to align with your needs: it's internet that grows with you. Safety starts with understanding how developers collect and share your data. Read more about our network latency here. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. If you need help quickly, use the other contact options. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Price quoted only available on a 5-year term contract and applies to new circuits only. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Available 24/7Free from UK landlines. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it.