Edit 4 - From what I can see, no confirmation emails were sent out yesterday (Tuesday). You won't be able to return store purchases online. Thanks Mark. Check the processing time for your order in the order confirmation email to determine when it should be sent out. It will look a little something like this: If you haven't received any email updates about your order, it is likely the emails were marked as spam. Powered by Help Scout. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. You will then need to add that SKU (product) to your basket and enter your unique code in the 'Redeem an offer code' box at checkout. I also asked that if I have my PRE code and theres a pending transaction in my account for the deposit, am I guaranteed to get the console. Asked again about if they have enough preorders to meet the demand and if Im guaranteed a console with my PRE number and with the money that has now been taken out of my account. Hello As long as you have the Pre-Order reference you are guaranteed the product. Theyve said on Twitter that they expect the last of the confirmations to be sent out by end of play today. And if our digital assistant can't help, we'll connect you to someone who can. Missing Currys Order. Bit of an update for you all. The timeframe for the remaining emails looks to be midday today so. Edit 3 - Confirmation emails started rolling out from around 9pm last night (Monday night). Edit 2 - Monday evening and, as far as I know, nobody has received any confirmation email. If theres one silver lining, its that there are several instances across Twitter and Facebook of them saying that if you have a PRE number and the deposit has been taken, you are guaranteed a console. Contact Us, Consider joining r/PlayStation for a "lighter" more community focused subreddit. There was a problem submitting your feedback. I do have a order number and the 5 deposit but no email. They said they think theres a lot of scaremongering going around but as the preorders are being handled by a third party, they have no way of gaining further info about anyones order and advised to wait a little while longer for this email. Just got my email at 21:43,order confirmed and will email again 28 days before for full payment. 10 Sep 2014 5:46PMLike 0. Nothing more to do now but keep on waiting. Thanks lads, its been a pleasure. Still need help? Panic over lads! Hi mate, have you received an confirmation email yet? This all coming through customers talking amongst themselves not hard to release a statement with one answer is it? I can't complain, wish Currys had emailed . Yh same, still no email here either. If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. From the 2nd of October you should receive an email 28 days before launch with a unique reference code via email along with confirmation of the SKU (product) that you have pre-ordered. So. If your order is past the stated processing time, contact our Help team and we can confirm the ship date for your order or see why your order is delayed. Just wish we werent getting told different things all the time, PRE code is good, no it isnt, 48hrs, COB today, Monday. Your hub for everything related to PS5 including news, games and discussion. I hope you all get those coveted confirmation emails! Lots of people have had theirs but plenty, myself included, are still waiting. I know there are other retailers whose systems had orders cancelled automatically for customers who had pre-ordered but currys is not one of them all our PS5 Pre-Orders are guaranteed. Quote: I should update this thread. Just want to ask, I personally havent received my email yet and I preordered 8 hours ago. I received the lens today from Currys online, same driver who brought a parcel from Amazn. Fingers crossed. Please try again later. I payed with PayPal and received a confirmation email from PayPal, but didn't receive a confirmation email from Currys. Press J to jump to the feed. I do recommend keeping an eye on their Facebook page though. While we aren't able to resend your email confirmation, you may check your Order Status or contact our Help team with your name and email address used to place the order and we can confirm the order for you. Gotta wait til Monday now, I guess. Hi, i'm looking for a bit of advise with an order problem with Currys. They said yes. If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. Edit 5 - Confirmation received at 18:16. Again. I pre ordered it too but only received an email saying sorry for the confirmation email delay and that will be sent within 48 hours. Were still in the dark and Currys now seem to be blaming the delay on an issue on Sonys end. Has anyone received a confirmation email from Currys(UK Retailer)? - reddit Be sure to check your spam folder for emails about your order and make sure to add Threadless to your safe list. Each time you order, you'll receive an order confirmation email as soon as your order is placed. Available 24/7, our Webchat is always on hand to help with your tech or order issues. Hopefully you should all get your confirmations soon! But seriously, thank you all, youve made the wait much more bearable. I have good news! Create an account to follow your favorite communities and start taking part in conversations. The comments on their were sold out post have been really helpful. Note: Currys Retail store purchases must be returned in store. Help & Support | Currys He was categorical - if you have a PRE code, you will get a confirmation email. I still have my doubts but hopefully what they said is true. The orders will be sent out when we receive the stock from Sony and that will be a few days before the Sony is officially launched in the shops which will be in the beginning of November. Well email you 28 days before launch and remind you to pay the outstanding balance. No real answers. We wait. Terms and conditions | Currys Threadless Check the processing time for your order in the order confirmation email to determine when it should be sent out. I spoke to webchat about 15 minutes ago and they reiterated what we know about the emails being delayed. There is absolutely no issue about you not receiving the PS5 you pre-ordered so please do not listen to those who have said this. Before placing your order, if you have any questions relating to these Conditions please contact us by calling us on 0370 111 6565 or go to the mobile section of our currys retail stores. But I still havent received anything.. Just wondering if anyones heard anything, I still havent received any form of email from Currys, PRE number in the low 4000s. Youre in. Currys are now taking the piss was told yesterday if not by lunch you havent received email get in touch but now been told by end of day should receive it already been waiting 6 fucking days Christ whats so hard about copy and pasting the email to all recipients who ordered the console, So just to follow on from the top post on this article , its monday and i have yet to have a confirmation either, Money out of account, got a screenshot with my PR code but yeah no email confirmation. Ive just come off the phone and theyve said that confirmation emails will be being sent out on Monday. 2023. I asked if its true that they sold more preorders than they have access to and they said they hadnt been given any information on a preorder shortage and then gave me a number to call. Spoke to an agent on webchat today, and pinned him down when any vague language was used. Press question mark to learn the rest of the keyboard shortcuts. Missing Currys Order MoneySavingExpert Forum We should be getting an email in about 6 days time asking to pay the difference hopefully! The Reddit home for PlayStation 5. I ordered a Fridge-Freezer on Black Friday from their website, which was due to be delivered on the 5th Dec. Some email providers may mark our emails as spam or completely block them. Your console is now reserved. Contact Us Edit - Been talking to knowhow on Twitter today (Sunday). This is getting quite annoying tbh I just want to know if weve secured one or not. Ill see you all back here when were waiting for those payment emails, lol. Why didn't I get an order confirmation email? - Threadless Anyone bought online from Currys? | ePHOTOzine You'll also receive a shipping notification when the shipment(s) in your order is shipped.
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